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+250 788 123 456

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info@amekicolor.rw

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KG 123 St, Kicukiro, Kigali

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Contact Information

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  • Address

    KG 123 St, Kicukiro District, Kigali, Rwanda

  • Phone

    +250 788 123 456

  • Email

    info@amekicolor.rw

  • Working Hours

    Mon-Fri: 8AM - 5PM
    Sat: 9AM - 1PM

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Real-Time Assistance

Our support team is available during business hours to answer your questions about products, orders, or technical issues.

  • Instant responses to your inquiries
  • Technical support for product applications
  • Order status and tracking information
  • Color matching and consultation

Chat Availability

Monday - Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 1:00 PM

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Frequently Asked Questions

Find answers to common questions about our products and services

What is the drying time for Amekicolor paints?

Drying times vary based on paint type and environmental conditions. Water-based paints typically dry to touch in 1-2 hours and can be recoated in 4-6 hours. Oil-based paints may take 6-8 hours to dry to touch and 24 hours before recoating. Always check the specific product label for exact drying times.

Do you offer color matching services?

Yes, we offer professional color matching services at all our retail locations. Bring in your sample, and our experts will match it using our advanced spectrophotometer technology. We can match any color from any brand with over 95% accuracy.

What is your warranty policy?

We offer a 10-year warranty on our exterior paints and a 5-year warranty on interior paints when applied according to our specifications. The warranty covers peeling, blistering, flaking, and excessive fading. Proof of purchase and proper surface preparation documentation are required to make a warranty claim.

How do I calculate how much paint I need?

You can use our online paint calculator or follow this formula: Measure the length and height of each wall, multiply to get square meters. Add all wall areas together. Subtract areas for windows and doors. Divide by coverage rate (found on paint can - typically 10-12m² per liter). Multiply by number of coats needed. We recommend adding 10% extra for touch-ups and waste.

Do you offer professional painting services?

While we don't provide painting services directly, we maintain a list of certified professional painters who are trained in the proper application of Amekicolor products. Contact our customer service for recommendations in your area, or visit our website to find certified contractors.

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